Contact information
The most useful conversation is the one we have before you order.
If you are unsure about sizing or choosing between linings, write to us. We advise on each jacket individually.
I read every email myself, and I answer each one personally.
When You Contact Us
Including the following details helps us reply faster and more precisely.
| Sizing | Your height, weight, and the size you usually wear in jackets |
|---|---|
| Your Order | Your order number and the name used for the order |
| Size Exchanges & Defects | Your order number and photos showing the condition of the jacket |
Contact
| info@theurah.com | |
| Phone | +81 50-1809-9055 Mon–Fri, 10:00–17:00 Japan Standard Time |
We respond to every inquiry within two business days (Japan time, excluding weekends and Japanese public holidays).
Please use the form below, or email us directly.
Press
For editorial inquiries, interviews, or image requests, email us with "PRESS" in the subject line. A press kit is available on request.
— Masanori Muramatsu, Founder
THE URAh is operated by Olive Tree Inc., Kyoto, Japan.